How much will it cost to fix my device?▼
The cost depends on the specific issue and device model. We recommend calling or walking in — our diagnostic is 100% free and we give you an accurate estimate upfront with no surprises.
Do you repair all device models?▼
Yes — we repair iPhone, Samsung, Google Pixel, LG, Motorola, OnePlus, iPad, MacBook, Nintendo Switch, Apple Watch and more. Call to confirm your specific model.
Is it worth repairing vs buying new?▼
In most cases, yes! A screen replacement or battery swap is a fraction of the cost of a new device. We'll assess the damage and give you an honest recommendation.
How long will repairs take?▼
Most repairs are completed in under 15 minutes. More complex repairs may take longer — we'll give you an accurate timeframe after the free diagnostic.
Can you fix water-damaged devices?▼
Yes! Bring your device in immediately — the sooner you come in, the better the recovery chances. Do NOT charge it first.
Do you use original parts?▼
We use original or high-quality OEM parts for all repairs to ensure the best performance and longevity.
What if you find additional issues during repair?▼
We will always inform you and provide a complete estimate before doing any additional work. We never do anything without your approval.
Will I lose my data during repair?▼
We take every precaution to protect your data. We strongly recommend backing up your device before bringing it in. In rare cases, data loss can occur.
Do you offer a warranty?▼
Yes! All repairs come with a 30-day warranty covering both parts and labor. The warranty is void if the device is dropped, gets wet, or is damaged after the repair.
Can I track my repair status?▼
Yes — call or text us at (503) 583-7971 for a status update anytime. We also provide regular updates throughout the repair process.
Do I need an appointment?▼
No appointment needed — walk in anytime! You can also book online at our appointment page for a specific time slot.
What payment methods do you accept?▼
We accept Debit Card, CashApp, and Venmo. Full payment is due upon completion of the repair.
Is there a cancellation fee?▼
Cancellations must be made at least 30 minutes before your scheduled appointment. A 25% cancellation fee applies for late cancellations.
What if my device has additional damage after repair?▼
We provide a verbal disclosure before any repair that could potentially affect the device. iRepairPhonesPortland is not responsible for pre-existing conditions beyond the scope of repair.
Do you back up my data before repair?▼
We may need your device password to test certain features. We recommend backing up your own data before bringing it in.